Order Cancellation Policy

Order Cancellation Policy

Note:We are operating with limited logistics and customer care personnel to prevent the spread of COVID-19. Please expect an unavoidable delay in deliveries and responses from our customer executives. Kindly direct your queries to us at info@tdsprint.com

 

Ø  User shall be entitled to cancel an order booked on tdsprint.com by placing a Cancellation request at “info@tdsprint.com” or by logging a call to our Support Team.

Ø  Valid Reasons for Order Cancellation:

Ø  Order by Mistake

Ø  Wrong Item Ordered

Ø  Cancellation requested by a customer will lead to a deduction of 18% (3% Payment Gateway + 15% Other Charges) from the total amount of order.

Ø  In case the order is already shipped then 18% (3% Payment Gateway + 15% Other Charges) + Forward Shipping Charges + RTO (Return to Origin) Shipping Charges will be deducted from the total amount of order.

Ø  We have all the rights to cancel the order without any prior notice for any reason whatsoever. (100% refund will be given).

Ø  Refunds will be initiated to the source of payment. Sometimes, we may require your Bank Details or Paytm Number to initiate the refunds manually.

Ø  We will credit refunds within 5 to 7 business days after approval.